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UNIT TASKS
Unit Task 1: Defining terms
Housekeeping
Housekeeping or House cleaning is the systematic process of making a building neat
and clean in approximately that order. This maybe applied more broadly that just an
individual building, or as a metaphor for a similar "clean up" process applied
elsewhere such as a procedural reform. It can also be called household management,
which is the act of overseeing the organizational, financial, day-to-day operations of a
building or estate, and the managing of other domestic concerns.
Accommodation
Accommodation (in British usage) or accommodations (in American usage) refers to
lodging in a dwelling or similar living quarters afforded to travelers in hotels or on
cruise ships, or prisoners, etc.
Operations
These are jobs or tasks comprising of one or more elements or sub-tasks, and
which are performed typically in one location.
Laundry is a noun that refers to the act of washing and finishing of clothes and
linens,the place where that washing is done, and/or that which needs to be, is
being, or has been laundered.
Front Office
The term, front office is used in business settings and may refer to the Sales and
Marketing divisions of a company. It may also refer to any other divisions in a
company that interact with their customers. The term front office is in contrast to the
back office operations, which include departments such as personnel, accounting,
payroll and financial reporting which do not interact directly with customers